24/7 emergency dispatch
Emergency appliance repair, day or night
Fridge down with food inside? Active leak flooding your kitchen? Call now — we dispatch emergency jobs ahead of the standard schedule.
(800) 631-0109Answered by our own coordinators · typical on-site 2–4 hours
Not urgent? Book a standard appointment instead
Priority
What we treat as an emergency
- Refrigerator or freezer not holding temperature with food inside
- Active water leak from a washer or dishwasher
- Gas smell from a range or oven
- Electrical burning smell from any appliance
If you smell gas, leave the property and call your utility before you call us.
What to expect
How emergency dispatch works
Emergency and after-hours visits carry a premium over a standard appointment. A coordinator quotes it on the phone before dispatching — never as a surprise on the invoice afterwards.
The emergency premium buys priority dispatch, not a marked-up repair. Parts and labour are billed the same way they would be on any other visit.
Questions
Emergency service FAQ
What counts as an appliance emergency?
SOS Appliance Repair treats a failure as an emergency when it is actively causing loss: a refrigerator or freezer losing temperature with food inside, an active water leak from a washer or dishwasher, or a gas smell from a range. Anything actively destroying food or property qualifies.
How fast can you get here in an emergency?
SOS Appliance Repair dispatches emergency calls ahead of the standard schedule, with a typical on-site time of two to four hours across the six counties we serve in New Jersey, New York and Connecticut.
Does emergency service cost more?
Emergency and after-hours dispatch does carry a premium over a standard appointment. Call us and a coordinator will quote it plainly before we dispatch, so there's never a surprise on the invoice.
What should I do while I wait?
For a refrigeration failure, keep doors closed — a full freezer holds temperature for roughly 48 hours unopened. For an active water leak, shut off the supply valve behind the appliance. If you smell gas, leave the property and call your utility before calling us.