24/7 emergency dispatch
Emergency appliance repair, day or night
Fridge down with food inside? Active leak flooding your kitchen? Call now — we dispatch emergency jobs ahead of the standard schedule.
(212) 555-0142Answered by our own coordinators · typical on-site 2–4 hours
Not urgent? Book a standard appointment instead
Priority
What we treat as an emergency
- Refrigerator or freezer not holding temperature with food inside
- Active water leak from a washer or dishwasher
- Gas smell from a range or oven
- Electrical burning smell from any appliance
If you smell gas, leave the property and call your utility before you call us.
Pricing
What emergency service costs
Emergency and after-hours visits carry a surcharge above our standard diagnostic fee. The exact amount depends on the hour and your location, and we quote it on the phone before dispatching — never on the invoice afterwards.
Parts and labour are charged at our normal rates. The emergency premium buys priority dispatch, not a marked-up repair.
Questions
Emergency service FAQ
What counts as an appliance emergency?
SOS Appliance Repair treats a failure as an emergency when it is actively causing loss: a refrigerator or freezer losing temperature with food inside, an active water leak from a washer or dishwasher, or a gas smell from a range. Anything actively destroying food or property qualifies.
How fast can you get here in an emergency?
SOS Appliance Repair dispatches emergency calls ahead of the standard schedule, with a typical on-site time of two to four hours across the six counties we serve in New York, New Jersey and Connecticut.
Does emergency service cost more?
Yes. Emergency and after-hours visits from SOS Appliance Repair carry a surcharge above the standard diagnostic fee, quoted to you on the phone before we dispatch. You will never discover the surcharge on the invoice.
What should I do while I wait?
For a refrigeration failure, keep doors closed — a full freezer holds temperature for roughly 48 hours unopened. For an active water leak, shut off the supply valve behind the appliance. If you smell gas, leave the property and call your utility before calling us.