Reviews
What our customers say
We publish every review we receive, unedited. Review gating — asking only happy customers — is both against FTC rules and a good way to stop learning anything.
Sub-Zero stopped cooling on a Friday. Marcus diagnosed a failed start relay within twenty minutes, explained exactly what had gone and what it would cost, and had it running the same visit. No upsell, no drama.
Booked online at 9am, technician arrived in the 2–5 window and texted ahead. Building required a COI and they already had it on file with the management company, which saved the whole appointment.
Oven was running about 30 degrees cold. Sensor replaced and recalibrated properly. Part had to be ordered so it took a second visit, but they told me that up front rather than after taking payment.
Turned out my dryer was fine and the vent run was blocked. They cleared it, showed me the lint they pulled out, and charged the diagnostic only. Easy to trust people who tell you that.
Front loader would not drain. Pump replaced in one visit, and they showed me the coin that caused it. Invoice arrived by email before they left the building.
Our policy
How we handle reviews
Every customer receives a review request after their job is completed — every customer, not a filtered subset. We do not ask how the job went first and then decide whether to send the request.
We moderate only for spam, profanity, and reviews that are not from real customers. We do not reject reviews for being negative, and every rejection is logged with a reason so the practice stays auditable.
The "verified customer" badge appears only where the review is linked to a completed job in our system.
Same-day appointments available
Broken appliance? We can be there today.
Talk to the company that actually sends the technician — no lead brokers, no bidding wars, no runaround.
- Licensed & insured
- 12-month warranty
- Diagnostic fee waived with repair